Playing safely at Dice Palace

Gambling should be fun. When it stops being fun, the tools on this page help you step back. Everything here is built into your account, and the support links are free and confidential.

How to set deposit, loss, and session limits

Limits are the simplest way to stay in control. Set them before you play, not after.

1. Sign in and open Account → Limits.
2. Choose a deposit, loss, or session-time cap and a period (daily, weekly, monthly).
3. Save. Lowering a limit takes effect right away; raising one has a cooling-off delay before it applies.

Taking a break — cool-off and self-exclusion

If you need distance, you have options that scale with how much space you want:

24-hour cool-off — a short pause to reset after a heavy session. 7-day pause — a week away with your account frozen. 30-day timeout — a longer reset, no access for a month. 6-month or permanent self-exclusion — closes the account to play and stops marketing; it cannot be reversed early.

Reality checks — what they are and how to enable them

A reality check is a pop-up reminder showing how long you’ve been playing and your net position. Turn it on from Account → Limits and pick an interval — every 30 or 60 minutes works for most people. It’s a small nudge that breaks the autopilot of a long session.

Signs that gambling has stopped being fun

Be honest with yourself if you notice any of these:

• Playing longer or more often than you planned
• Chasing losses to “win it back”
• Hiding how much you play from people close to you
• Borrowing money or using funds meant for bills
• Missing work, study, or commitments to play
• Losing sleep or feeling anxious about gambling
• Feeling you can’t stop even when you want to
• Gambling to escape stress rather than for enjoyment

If a few of these ring true, that’s worth acting on now rather than later.

Where to get help

These organisations are independent, free, and confidential:

• GamCare — 0808 8020 133, 24/7 helpline and live chat
• BeGambleAware — advice and a self-assessment at begambleaware.org
• Gamblers Anonymous — peer support groups across the UK
• GAMSTOP — free national self-exclusion across UK-licensed sites
• Your GP, or a trusted friend or family member

How Dice Palace supports players who need a break

Limit tools, reality checks, cool-off periods, and self-exclusion are all available without explanation or hassle. Support staff can apply any of them on request, and once a self-exclusion is set it can’t be lifted before the period ends. We’d rather you play less and stay well than chase a session that isn’t working.

A short reality check

Take me back to the Dice Palace homepage, or read the bonus terms so there are no surprises before you play.